At Kobalt Shop (operated via cheapgardentools.com), we value the trust of our global community of professional tradespeople and DIY enthusiasts. Your privacy and the security of your personal information are paramount to us. This Privacy Policy outlines how we collect, use, protect, and share your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. This includes:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely via PCI DSS compliant gateways. We do not store your full payment details on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Communication Data: Records of correspondence if you contact our customer support team at [email protected].

2. How We Use Your Information

Your data is used for the following purposes:

  • To process orders and deliver products (e.g., air compressors, automotive tools, concrete equipment).
  • To communicate with you about orders, updates, and promotional offers (with your consent where required).
  • To improve our website, product offerings, and customer service based on your interactions.
  • To prevent fraud and enhance security through encryption and monitoring.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Payment processors (e.g., PayPal), shipping carriers, and IT support, who assist in operating our website and fulfilling orders.
  • Legal Compliance: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new entity.

All third parties are contractually obligated to handle your data securely and in accordance with this policy.

4. Data Storage and Security

We operate globally (excluding Asia and some remote areas) and store data on secure servers located in the United States. Your information is protected by:

  • Encryption: Industry-standard SSL encryption for all data transmissions.
  • PCI DSS Compliance: Our payment processing adheres to strict security standards.
  • Access Controls: Limited access to personal data only to authorized personnel.

While we implement robust measures, no online transmission is 100% secure. We continuously update our protocols to safeguard your data.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to data processing.
  • Data portability for your information.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. These include:

  • Essential Cookies: Required for site functionality, such as shopping cart operations.
  • Analytical Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to display relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in laws or our practices. 

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us at:

Email: [email protected]
Address: 1038 Tully Street, Detroit, US 48219